Withdraw to Your Mobile Wallet
Head to the withdrawal section inside your xe99 account and pick the wallet you want to receive funds on — bKash, Nagad or Rocket are all available. Enter the amount, then confirm your registered wallet number so the transfer goes to the right account. If your account has not yet completed identity verification, you will be asked to do that before the
withdrawal is processed. We do not quote fixed payout times because wallet network conditions vary, but the request moves through our system as soon as verification is clear. Eligibility depends on local law and your region.
- Open withdrawal — Go to the withdrawal section in your account. This is separate from the deposit cashier in the account menu.
- Select wallet and amount — Choose bKash, Nagad or Rocket and enter the amount you want to cash out to that wallet.
- Confirm your wallet number — Double-check the mobile wallet number. A mismatch means the transfer will need manual review, which takes longer.
- Verification check — If KYC is not complete, you will be prompted to verify before the withdrawal moves forward in our system.